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This page outlines the technical requirements and supports available to students to support their success in remote or online learning. Visit the University Registrar’s Office website to learn more about online learning and examinations and browse online course listings.
Minimum Technical Requirements
The University of Toronto has identified the following minimum technical requirements needed for students to access remote/online learning:
| Requirement | Windows-based PC | Apple Mac/macOS-based PC |
|---|---|---|
| Operating System | Windows 10 | macOS X |
| Web Browser | Firefox or Google Chrome | Firefox or Google Chrome |
| Processor | Intel Core i5 based model | Intel Core i5 based model |
| RAM/Memory | 4 GB | 4 GB |
| Storage | 5 GB of available space | 5 GB of available space |
| Screen Resolution | 1024 x 768 | 1024 x 768 |
| Connectivity | Ethernet or WiFi; available USB port(s) to accommodate recommended accessories | Ethernet or WiFi; available USB port(s) to accommodate recommended accessories |
UTORid is also Required
Your UTORid and password provide access to online services like email (UTmail+), course content on Quercus, webinars, library resources, Microsoft365 applications, network services for international students, WiFi for those on campus, and more. For more information about getting your UTORid visit tcard.utoronto.ca.
Please reference the information below for additional information regarding recommended accessories, internet connectivity and frequently asked questions.
If you have additional questions, please contact your local IT help desk:
St. George: Information Commons Help Desk
Phone: 416.978.4357
Email: help.desk@utoronto.ca
UTSC Information & Instructional Technology Services
Phone: 416.287.4357
Email: helpdesk@utsc.utoronto.ca
UTM Information & Instructional Technology Services
Phone: 905.828.5344
Email: helpdesk.utm@utoronto.ca
Adaptive Technology
Students operating adaptive tech software at home for remote learning may have a need for a system with greater capabilities. If there are questions or concerns it would be best to reach out to the adaptive tech point person on the respective campus for further discussion.
Accessibility Services Contacts:
University of Toronto Mississauga: Accessibility Services
Phone: 905.569.4699
Email: access.utm@utoronto.ca
University of Toronto Scarborough: AccessAbility Services
Phone: 416.287.7560
Email: ability@utsc.utoronto.ca
University of Toronto St. George: Accessibility Services
Phone: 416.978.8060
Email: accessibility.services@utoronto.ca
Recommended Accessories
| Speakers, Microphone or Headphones | Many courses will have synchronous (live) online meetings using webinar software. While many PCs are equipped with speakers and a microphone, using headphones with an attached microphone for these sessions is recommended. |
| Video Camera | Many courses will have synchronous (live) online meetings using webinar software. While many laptop PCs are equipped with a video camera, some laptop PC and most desktop PC users may need to use a compatible USB video camera. |
| Scanner or Camera | In some cases, students may need to provide an image of physical work completed. A compatible scanner or camera may be required. A mobile device equipped with a camera may also be acceptable. |
Internet Connectivity
| Internet Speed | High speed broadband access (LAN, Cable or DSL) with minimum download speed of 5Mbps is strongly recommended. |
| Wired Connection | A wired connection (ethernet) to the home router is also recommended over WiFi connectivity to achieve the most reliable results. |
| Using Mobile Devices for Thethering | If broadband connectivity is not available, tethering to a mobile device such as a smartphone with strong signal and minimum download speeds of 5 Mbps is an option, although not recommended. Mobile Internet connectivity through a tethered mobile device will likely not be adequate for online video collaboration as the network latency and unreliable nature of cellular connectivity can result in poor video quality. |
| Data Plan Allowances | Expanded use of your Internet connections (broadband or mobile) may cause you to exceed your monthly data plan allowance and result in significant overage charges. An unlimited data plan, if available, is highly recommended. |
Cybersecurity Considerations at Home
Cybersecurity is an important way to keep you and your work safe, while participating in remote or online learning. Access the University’s Remote Security Matters page to learn more about creating a cyber secure home.
Students Learning Abroad
International students in areas with internet content restrictions, or who are working remotely on sensitive research, may require access to the University’s general purpose virtual private network (VPN). If you do require the U of T VPN to connect to university resources, please see the Secure & Remote Access webpage for more information and instructions.