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Academic & Personal Support

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Academic Support

Divisional/Faculty, College and Campus Registrar’s Offices

The Registrar’s Office in a student’s division/faculty or college in the Faculty of Arts and Science is the primary resource for advising regarding academics or financial aid. Graduate students are also encouraged to contact their departments.

Academic Skills Development

Each of the campuses offer services and resources to support students in developing their academic skills to achieve their learning goals, including one-on-one advising, workshops, study hubs, peer mentoring, and more.

Centre for Learning Strategy Support (formerly “Academic Success,” St. George)

Robert Gillespie Academic Skills Centre (UTM)

Academic Advising and Career Centre (UTSC)

Accessibility Services for Students with Disabilities

Accessibility Services provides services and academic accommodations to students who have an on-going (permanent) or temporary learning, physical, sensory, chronic health or mental health disability or medical condition. Services and programs cater to the individual, providing supports that are tailored to meet the student’s individual needs.

St. George

UTM

UTSC

Personal Support

Tri-Campus Health and Counselling Services

The Health and Wellness/Health and Counselling Centres on each of our campuses offer a range of services to support students’ physical and mental health, including, personal health visits, one-on-one mental health counselling, group counselling, workshops, immunizations, and more.

St. George

UTM

UTSC

U of T Telus Health Student Support

U of T Telus Health Student Support provides students with real-time and/or appointment-based confidential, 24-hour support for any school, health, or general life concern at no cost. Students can call or chat with a counsellor directly from their phone whenever, wherever they are.

Ongoing support is available over the phone in 146 languages. Immediate support is available over the phone in 35 languages and over chat in simplified Chinese, English, French and Spanish. Web option is also available at Telus Health Student Support.

Access U of T Telus Health Student Support by calling 1-844-451-9700. Outside of North America, call 001-416-380-6578.

International Student Services

The International Student Services teams on our three campuses are available to provide immigration advising, answer questions related to health insurance, and connect international students with the information, services and programs needed to support their transition to the university and achieve their goals.

Centre for International Experience (St. George)

International Education Centre (UTM)

International Student Centre (UTSC)

Multi-Faith Resources

The Multi-Faith Centre on the St. George campus offers an inclusive space where students can engage in community and explore diverse cultural and spiritual perspectives. 

The Multi-Faith Centre maintains a partnership with the Campus Chaplains Association and offers a directory of campus chaplains to help students and chaplains connect with one another. All undergraduate and graduate students, faculty and staff may access chaplaincy services.

In addition to the Multi-Faith Centre, there are several spaces available across the three campuses for prayer and spiritual practice.

St. George

UTM

UTSC

Indigenous Student Services

First Nations House provides a space on the St. George campus to learn about Indigenous knowledges and traditional teachings, attend events, socialize, seek guidance from Traditional Teachers and access financial and academic supports. All undergraduate and graduate students, faculty, and staff may access First Nations House.

The UTM Indigenous Centre provides service delivery, programming, and support to Indigenous faculty, students, staff, and librarians. Indigenous students can book a one-on-one session with the Indigenous Student Support Specialist.

Personal Safety

Report assault or immediate danger of assault, fighting, suspicious persons or trespassers, sexual assault, theft in progress, collision/disabled vehicle, etc. to the relevant Campus Safety Office.

St. George: 416-978-2222
UTM: 905-569-4333
UTSC: 416-978-2222

For personal safety issues, including stalking and harassment, bullying, domestic and family violence, workplace conflict and volatile behaviour, contact the Community Safety Office.

Family Care

The Family Care Office (FCO) provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families. The FCO raises awareness of family care issues central to the achievement of education and employment equity at the University of Toronto.  The FCO supports current University of Toronto students, staff, faculty, post-doctoral fellows and their families with any family care related issue. The FCO has always emphasized an inclusive definition of family.

Responding to the Impact of World Events

We understand that events occurring in other regions of the world, such as conflicts and natural disasters, may directly or indirectly impact members of our community.

When the University learns of such an event, International Student Services on each of our campuses proactively reach out to all students we know to be studying in the region (e.g., participating in an exchange) as well as international students originating from the country/countries.

Students who may need support in response to a world event are encouraged to access University resources:

  • See the U of T’s website for Equity, Diversity, and Inclusion in a Global Context for resources that offer support during times global crises.
  • For requests for academic consideration or to seek financial aid, students are encouraged to contact their Registrar’s Office. Graduate students are also encouraged to contact their departments.
  • For personal support, contact one of the tri-campus Health & Wellness/Health and Counselling Centres (St. George, UTSC, UTM) or contact UofT Telus Health Student Support for 24/7 access to counselling support via telephone or chat from anywhere in the world.
  • International students in need of immigration advising, assistance with health insurance, or other forms of support are encouraged to contact tri-campus International Student Services (St. George, UTSC, UTM).
  • Students interested in planning events in response to world events are encouraged to contact their campus Student Engagement staff for event planning support (St. George, UTSC, UTM).
  • Students with concerns related to personal safety are encouraged to contact the Community Safety Office.  In case of emergency, please contact Campus Safety (St. George/UTSC 416-978-2222; UTM 905-569-4333) or dial 911.